Exchange/Return Policy

  • We are committed to ensure you have a quality product from Kenpoly.
  • Returns – In case you are not satisfied with your purchase, you can return the product unused and in its original packaging within 7 days from the date of delivery, for an exchange for another product or a full refund. We will issue a full refund on receipt, excluding the original delivery charges.
  • Note: No cost will be incurred for returning the product immediately with our delivery courier. However, the customer shall pay for the return delivery costs if returning the product after the courier leaves. Please ensure the product is packed well and returned unused with the original receipt / Tax invoice.