Privacy Policy

Privacy policy

Our website address is: https://shop.kenpoly.com.

The information we collect from users enables us to personalize and improve our services, and to allow our users to set up a user account and allows for repeat orders to be completed more quickly. This document describes the types of information we collect from our users and what we do with it.

How do we collect your personal data

When you visit our websites and retail outlets in our company we collect personal data about you or if you communicate with us by phone, e-mail and social media.

    The personal data we collect includes:

  • Personal details such as your name, address, date of birth, email address, phone number and other contact information, transaction information, such as the product you purchased, its price, your method of payment and your payment details.

  • The phone numbers that you call/send messages to or the phone numbers that you receive calls/messages from.

  • The date and time of the calls and messages you send or receive through our network, and your location at the time these communications take place.

    By using our website, you represent and warrant that:

  • all registration information you submit will be true, accurate, current, and complete;

  • you will maintain the accuracy of such information and promptly update such registration information as necessary;

  • you have the legal capacity and you agree to comply with these Terms of Use;

  • you are not under the age of 18, or if under the age of 18, you have received parental permission to use the Site;

  • you will not use the Site for any illegal or unauthorized purpose;

  • your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

How we use information we collect

We use the information we collect to provide, maintain, protect and improve our service.

When you contact us, we may keep a record of your communication to help solve any issues you might be facing.

We may use your email address to inform you about our services, such as letting you know about upcoming promotions, offers or new products.

We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

We will use information as required by law.